Cookie Policy

How Costa Vida uses cookies to enhance your dining experience

Last Updated: January 15, 2026

1. Introduction

This Cookie Policy explains what cookies are, how Costa Vida uses them on our website costa-vida.top, and how you can manage your cookie preferences. This policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or stop using our website.

Important: Some cookies are essential for our website to function properly. Disabling these cookies may affect your ability to place orders, save preferences, or access certain features of our food delivery service.

2. What Are Cookies

Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit a website. They contain information that is transferred to your device's hard drive and allow a website to remember your actions and preferences.

How Cookies Work

When you visit our website, cookies are downloaded onto your device. These files store information about your visit, such as your language preference, location for delivery, and items in your shopping cart. This information makes your next visit easier and the site more useful to you.

Types of Cookies

Session vs Persistent Cookies:

  • Session Cookies: These are temporary cookies that are deleted when you close your browser. They help us track your activity during a single browsing session.
  • Persistent Cookies: These remain on your device for a set period of time or until you delete them. They help us recognize you when you return to our website.

First-party vs Third-party Cookies:

  • First-party Cookies: Set directly by Costa Vida to enhance your experience on our website.
  • Third-party Cookies: Set by external services we use, such as Google Analytics for website analytics or Facebook for social media integration.

3. Why We Use Cookies

Costa Vida uses cookies for several important reasons related to our food delivery service:

Essential Website Functionality

  • Maintaining your shopping cart as you browse our menu
  • Remembering your delivery address and contact information
  • Processing your food orders securely
  • Managing your account login sessions

Performance Improvement

  • Loading our menu and website pages faster
  • Optimizing delivery time calculations
  • Ensuring our website runs smoothly during peak ordering times

User Experience Personalization

  • Remembering your favorite menu items
  • Suggesting relevant food options based on your preferences
  • Customizing the display based on your location
  • Saving your dietary preferences and allergies

Analytics and Statistics

  • Understanding which menu items are most popular
  • Analyzing website traffic and user behavior
  • Improving our food delivery service based on usage patterns
  • Monitoring website performance and identifying issues

Marketing and Advertising

  • Showing you relevant promotional offers
  • Delivering targeted advertising about our food specials
  • Measuring the effectiveness of our marketing campaigns
  • Providing social media integration features

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for our website to function properly. They enable core functionality such as security, network management, and accessibility.

Cookie Name Provider Purpose Type Duration
PHPSESSID Costa Vida Manages your login session and cart contents Session Browser session
security_token Costa Vida Protects against cross-site request forgery Session Browser session
load_balancer Costa Vida Ensures consistent server routing Session Browser session
user_preferences Costa Vida Stores language and accessibility settings Persistent 1 year
delivery_location Costa Vida Remembers your delivery address for faster ordering Persistent 30 days
cart_persistence Costa Vida Saves items in your cart between sessions Persistent 7 days

4.2 Performance/Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name Provider Purpose Type Duration
_ga Google Analytics Distinguishes unique users and sessions Persistent 2 years
_gid Google Analytics Distinguishes users within 24 hours Persistent 24 hours
_gat Google Analytics Throttles request rate to Google Analytics Persistent 1 minute
_gtag Google Analytics Enhanced eCommerce and conversion tracking Persistent 1 year
page_views Costa Vida Tracks popular menu items and pages Session Browser session
performance_metrics Costa Vida Monitors website speed and functionality Persistent 7 days

4.3 Functionality Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Cookie Name Provider Purpose Type Duration
language_preference Costa Vida Remembers your preferred language setting Persistent 1 year
region_settings Costa Vida Stores your location for relevant menu options Persistent 6 months
ui_customization Costa Vida Saves display preferences and accessibility options Persistent 1 year
favorite_items Costa Vida Remembers your favorite menu items for quick ordering Persistent 1 year
dietary_preferences Costa Vida Stores dietary restrictions and allergies Persistent 1 year

4.4 Targeting/Marketing Cookies

These cookies are used to deliver advertising that is relevant to you and your interests.

Cookie Name Provider Purpose Type Duration
_fbp Facebook Facebook Pixel for advertising and analytics Persistent 3 months
_fbc Facebook Facebook conversion tracking Persistent 3 months
marketing_id Costa Vida Tracks campaign effectiveness and user engagement Persistent 30 days
promo_tracking Costa Vida Manages promotional offers and discount tracking Persistent 90 days
remarketing_audience Google Ads Enables remarketing to previous website visitors Persistent 540 days

5. Third-Party Cookies

We use several third-party services that may set their own cookies on your device. These include:

Google Analytics

We use Google Analytics to understand how visitors use our website. This helps us improve our menu presentation and user experience. Google Analytics collects anonymous information about your visit, including pages viewed, time spent on site, and how you arrived at our website.

Privacy Policy: https://policies.google.com/privacy

Facebook Pixel

We use Facebook Pixel to measure the effectiveness of our advertising campaigns and show you relevant ads on Facebook and Instagram about our food specials and promotions.

Privacy Policy: https://www.facebook.com/privacy/policy/

Google Ads

Google Ads helps us reach potential customers who are searching for food delivery services. These cookies enable remarketing and conversion tracking for our advertising campaigns.

Privacy Policy: https://policies.google.com/privacy

Social Media Platforms

When you interact with social media features on our website (such as sharing a menu item), these platforms may set their own cookies.

6. Cookie Duration

Different cookies have different lifespans:

Session Cookies

These cookies are automatically deleted when you close your browser. They include:

  • Shopping cart contents (if not saved to account)
  • Current browsing session data
  • Security tokens for order processing

Persistent Cookies Timeframes

Duration Cookie Types Purpose
1 minute Google Analytics throttling Rate limiting for analytics requests
24 hours Daily user identification Tracking unique daily visitors
7 days Cart persistence, performance metrics Saving cart items and monitoring performance
30 days Delivery location, marketing campaigns Remember delivery address and track promotions
3 months Facebook advertising cookies Social media marketing and ad targeting
6 months Regional settings Store location-based menu options
1 year User preferences, favorites, Google Analytics Long-term personalization and analytics
2 years Google Analytics user identification Long-term user behavior analysis

7. How to Manage Cookies

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Google Chrome

  1. Open Chrome and click the three-dot menu in the top-right corner
  2. Select "Settings"
  3. Click "Privacy and security" in the left sidebar
  4. Select "Cookies and other site data"
  5. Choose your preferred cookie settings:
    • "Allow all cookies" (recommended for full functionality)
    • "Block third-party cookies in Incognito"
    • "Block third-party cookies"
    • "Block all cookies" (may break website functionality)
  6. To delete existing cookies, click "See all cookies and site data" and remove as needed

Mozilla Firefox

  1. Open Firefox and click the menu button (three lines) in the top-right
  2. Select "Settings"
  3. Click "Privacy & Security" in the left panel
  4. Under "Cookies and Site Data", choose:
    • "Standard" (blocks known trackers)
    • "Strict" (blocks more trackers but may break some sites)
    • "Custom" (choose specific settings)
  5. Click "Manage Data" to view and delete specific cookies
  6. Use "Clear Data" to remove all cookies and site data

Safari (Mac)

  1. Open Safari and click "Safari" in the menu bar
  2. Select "Preferences"
  3. Click the "Privacy" tab
  4. Under "Cookies and website data", choose:
    • "Always allow"
    • "Allow from websites I visit"
    • "Allow from current website only"
    • "Always block"
  5. Click "Manage Website Data" to view and remove specific cookies

Microsoft Edge

  1. Open Edge and click the three-dot menu in the top-right
  2. Select "Settings"
  3. Click "Cookies and site permissions" in the left sidebar
  4. Select "Cookies and site data"
  5. Choose your cookie preferences:
    • "Allow sites to save and read cookie data"
    • "Block third-party cookies"
    • "Block all cookies"
  6. Use "See all cookies and site data" to manage individual cookies

7.2 Opt-Out Links

You can opt out of specific third-party tracking services:

7.3 Our Cookie Consent Tool

We provide a cookie consent banner that appears when you first visit our website. You can:

  • Accept all cookies for the full Costa Vida experience
  • Customize your cookie preferences by category
  • Reject non-essential cookies (some features may not work properly)

To change your preferences later, look for the "Cookie Preferences" link in our website footer or clear your browser data and revisit our site.

8. Consequences of Disabling Cookies

While you have the right to disable cookies, doing so may significantly impact your experience on our food delivery website:

Limited Functionality

  • Shopping Cart: Items may not stay in your cart between pages or visits
  • Account Login: You may need to log in repeatedly during a single session
  • Order History: We cannot remember your previous orders or preferences
  • Delivery Address: You'll need to enter your address for every order

Features That Won't Work

  • Personalized menu recommendations
  • Saved favorite items and quick reorder options
  • Customized dietary preference filtering
  • Location-based menu availability
  • Promotional discount codes may not apply correctly

Degraded Experience Warning

Important: Disabling cookies, especially essential ones, may prevent you from placing orders or accessing key features of our food delivery service. For the best Costa Vida experience, we recommend allowing at least essential and functional cookies.

9. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) signal that users can set to indicate their preference not to be tracked. Currently, there is no universal standard for how websites should respond to DNT signals.

Our Response to DNT

At Costa Vida, we respect your privacy preferences. When we detect a DNT signal:

  • We will not load non-essential third-party tracking cookies
  • Essential cookies required for ordering will still function
  • Analytics cookies may be limited to aggregated, non-personal data
  • Marketing and advertising cookies will be disabled

How to Enable DNT

To enable Do Not Track in your browser:

  • Chrome: Settings → Privacy and security → Cookies and other site data → Send a "Do Not Track" request
  • Firefox: Settings → Privacy & Security → Enhanced Tracking Protection → Custom
  • Safari: Preferences → Privacy → Prevent cross-site tracking
  • Edge: Settings → Privacy, search, and services → Tracking prevention

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes:

  • We will post the updated policy on this page
  • We will update the "Last Updated" date at the top of this policy
  • For significant changes, we may notify you through email or website banners
  • Your continued use of our website after changes constitutes acceptance of the new policy

Notification of Changes

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. If you have an account with us, we may also send you an email notification about significant policy updates.

11. Contact Us

If you have any questions about our Cookie Policy or how we use cookies, please contact us:

Costa Vida Customer Service

Address: 7847 Tanners Ln Suite 100, Florence, KY 41042, USA

Phone: +1 859-710-8877

Email: [email protected]

Website: costa-vida.top

Business Hours:

  • Monday - Friday: 9:00 AM - 6:00 PM
  • Saturday: 10:00 AM - 4:00 PM
  • Sunday: Closed

12. More Information

For additional information about cookies and online privacy, you may find these resources helpful:

Cookie Education Resources

Browser Help Pages

Related Policies

This Cookie Policy works in conjunction with our other policies:

Thank you for choosing Costa Vida! We are committed to being transparent about our cookie usage while providing you with the best possible food delivery experience. Your privacy and trust are important to us.